useful information

useful information


We ask you to vacate the room by 11 a.m. on the day of departure.


You can get postcards at the reception, such as stamps.

pharmacy, doctor

Information is available at the reception.

Doctors emergency service 141 (without area code)


Information is available at the reception.

bathing bag / sauna bag

A bathing bag with a fluffy bathrobe, extra bath towel and flip-flops is available in your room for your stay.

In the spirit of environmental protection, you are welcome to take the flip flop home with you and continue to use it, or bring your own from home.

train station

You can reach Salzburg main station directly by bus line 2 or by taxi (approx. €16) in 15 - 20 minutes.


At the intersection towards the airport there is a "Raiffeisen" bank (+ ATM), at the airport you find a "Sparkasse" bank, on the main road on the left towards the border after about 500 meters there is a "Hypo" bank (+ ATM).


We'll be happy to get it for you; let the reception know what you want.


Bus schedules are available at the reception; we have 24 hour tickets at a pre-sale price.

ironing service

Information available at reception.

Housekeeping will assist with ironing between 08:00am - 02:00pm

No self-ironing possible


We have discounted tickets and are happy to reserve a free transfer.

design outlet

Located just 3 minutes walk from the hotel.

Discount vouchers are available at the reception.


To make your stay with us a special one, we have various romantic extras such as room decorations with real rose petals and candles.


At your disposal free of charge - information, keys and locks are available at reception.


Easy to reach on foot in 10 minutes with light luggage.

We are happy to call a taxi for a transfer.

breakfast buffet

Mon - Fri from 6:45 a.m. to 10:00 a.m
Sat/Sun/holidays from 7:30 a.m. to 11:00 a.m.


We serve drinks at the bar/lobby, in the breakfast room, on the terrace/garden and in the sauna. You also have a filled minibar in the room.

The vending machine at the underground car park exit works with coins. These bottles have no deposit.


Located at the "RAIKA" bank at the intersection and in the Designer Outlet Center.

half board

We offer half board for €32 (3 courses a la carte) in the opposite Restaurant Martha.

We would be happy to make the reservation for you.

Alternatively, you can of course also dine there a la carte.


Free for you

[email protected]
Passwort: himmelreich5020


We prefer to receive it in person — give us the chance to react directly and improve immediately.

credit cards

We accept VISA, Master/Eurocard and all EC cards (Bankomat/Maestro).

conference room

Suitable for meetings up to 10 people; Flipchart and beamer are available.

For further equipment and prices please ask at the reception.


Almost all pictures and paintings in the house can be bought.

You can get more information about the artists and prices at the reception.


We are very happy to receive it and would be delighted if you would recommend us to others — both, online and in person! We thank you with a voucher!


All rooms are non-smoking!

Failure to do so will result in cleaning fees being charged.

There is an ashtray on the balcony, please close the balcony door completely.


The minibar is only intended for the drinks we have stocked.

For reasons of hygiene, please do NOT store any food.

Ask us at reception about suitable options.


We have different arrangements for different occasions.

Ask at reception about "In love with Heaven, early booking bonus, atmospheric Advent" etc.

We would also be happy to put together individual packages for you.


Please park in the garage (free of charge if you book directly).

In front of the house please only arrival/departure and loading zone.


You can get recommendations at the reception; we will gladly take over the reservation for you.


reception is available

  • from 6:30 a.m. to 10:00 p.m.
  • weekends/holidays from 7:30 a.m. to 09:00p.m.

from your room you can call reception by calling 61 or 100

Night emergency number: 50


safe located in the closet and works with a numeric code.

Secure storage at reception is also possible.


sauna Opening hours on request between 5:00 p.m. and 9:00 p.m.

Please contact the reception

Closed Sundays

Please no cell phones or other electronic devices.  - peace and quiet is paramount.


Information you find on the ground floor opposite the elevator and is available at reception.

swimming pond

Since the pond cleans itself without chemicals, we ask you to exercise the utmost hygiene!

Take a long shower before each bath and please take care of your children. Stone throwing forbidden!

Opening times 7:00 a.m. to 9:30 p.m. We ask "morning athletes" to be quiet. Extra bath towels are available on the terrace.


We will be happy to call a taxi for you - Tel: +43 (0)662 8111.


Description is on the device.

You can be called directly: Hotel number +43 (0)662/85 30 71 + your room number.


We are happy to help with bookings for various events/excursions.


Our water is revitalized - Granda water

laundry service

Information is available at the reception.

room breakfast

You will receive a selection list at the reception

we charge € 15 for this service.

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