useful information

useful information

departure

We ask you to vacate the room until 11 a.m. on the day of departure. Thank you!

postcards

You can purchase postcards and stamps at the reception.

pharmacy, doctor

The nearest pharmacy is just a 5-minute walk away.

Opening times from 9:00 a.m. to 6:30 p.m. and Saturday from 9:00 a.m. to 5:00 p.m. Outside these times there is an emergency pharmacy service 24hours available.

Further information you receive at reception (07:00a.m. - 10:00p.m.)

Doctors emergency service 141 (without area code).

excursions

In the city or in nature, we will be happy to help you plan your trips with our tips

bathing bag / sauna bag

A bathing bag with a fluffy bathrobe, extra bath towel and flip-flops is available in your room for your stay.

In the spirit of environmental protection, you are welcome to take the flip-flop home with you and continue to use it.

train station

You can reach Salzburg main station directly by bus line 2 or by taxi (approx. €16) in 15 - 20 minutes.

bank

At the intersection towards the airport there is a "Raiffeisen" bank (+ ATM), at the airport you find a "Sparkasse" bank, on the main road on the left towards the border after about 500 meters there is a "Hypo" bank (+ ATM).

flowers

We'll be happy to arrange flowers for you.

If you would like to choose the flowers yourself, there is a flower shop just 5 minutes away.

bus

Bus schedules are available at the reception; we have 24 hour tickets at a pre-sale price.

ironing service

Housekeeping will assist with ironing between 08:00am - 02:00pm

No self-ironing possible

casino

The magnificent casino in Kleßheim Castle is absolutely worth visiting.

Try your luck.

We would be happy to order a free shuttle for you.

design outlet

Located just 3 minutes walk from the hotel.

Discount vouchers are available at the reception.

extras

To make your stay with us a special one, we have various romantic extras such as room decorations with real rose petals and candles.

bicycles

At your disposal & free of charge - information, keys and locks are available at reception.

airport

Easy to reach on foot in 10 minutes with light luggage.

We are happy to call a taxi for a transfer.

breakfast buffet

Mon - Fri from 6:45 a.m. to 10:00 a.m
Sat/Sun/holidays from 7:30 a.m. to 11:00 a.m.

drinks

We serve drinks at the bar/lobby, in the breakfast room, on the terrace/garden and in the sauna. You also have a filled minibar in the room.

ATM

Located at the "RAIKA" bank at the intersection and in the Designer Outlet Center.

half board

We offer half board for €32 (3 courses a la carte) in Restaurant Martha just a minute walk from the hotel.

We would be happy to make reservations for you.

Alternatively, you can of course also dine there a la carte.

internet/wlan

Free for you

Network:  [email protected]
Passwort:  himmelreich5020

criticism

We prefer to receive it in person — give us the chance to react directly and improve immediately.

credit cards

We accept VISA, Master/Eurocard, AMEX and all EC cards (Bankomat/Maestro).

conference room

Suitable for meetings up to max. 10 people.

Flipchart and beamer are available.

For further equipment and prices please ask at the reception.

art

Almost all pictures and paintings in the house can be bought.

You can get more information about the artists and prices at the reception.

praise

We are very happy to receive it and would be delighted if you would recommend us to others — both, online and in person! We thank you with a voucher!

non-smoking

All rooms are non-smoking!

Failure to do so will result in cleaning fees being charged.

There is an ashtray on the balcony, please close the balcony door completely while you are smoking - Thank you!

mini-bar

The minibar is only intended for the drinks we have stocked.

For reasons of hygiene, please do NOT store any food in there.

Ask us at reception about suitable options.

packages

We have several arrangements for many occasions.

Ask at reception about "In love with Heaven", "early booking bonus", "atmospheric Advent" etc.

We would also be happy to arrange individual packages for you.

parking

Please park your car in the garage (free of charge if you book directly).

In front of the house please only arrival, departure and loading zone.

restaurant

Our Cooperations Restaurant is just a minute away. Restaurant Martha.

Alternatively, there are the restaurants Webersdorfer and Hasinger, just a 10-minute walk from the hotel.

We are happy to arrange reservations for you.

reception

reception is available

  • from 6:30 a.m. to 10:00 p.m.
  • weekends/holidays from 7:30 a.m. to 09:00p.m.

from your room you can call reception by calling 61 or 100

Night emergency number: 50

safe

The safe is located in the closet and works with a numeric code.

Secure storage at reception is also possible.

sauna

sauna opening hours on request between 5:00 p.m. and 9:00 p.m.

Please contact the reception.

Closed Sundays

Please no cell phones or other electronic devices.  - rest & peace is of the utmost importance.

sightseeing

Information material is located on the ground floor opposite the elevator.

Of course, we would also be happy to help you personally with recommendations.

swimming pond

Since the pond cleans itself without chemicals, we ask you to exercise the utmost hygiene!
 
Please take a long shower before every bath and pay attention to your children.
 
Throwing stones is forbidden!
 
Opening hours 7:00 a.m. to 9:00 p.m.
 
We ask “morning athletes” to remain calm.

taxi

We will be happy to call a taxi for you - Tel: +43 (0)662 8111.

phone

Description is on the device.

You can be called directly: Hotel number +43 (0)662/85 30 71 + your room number.

tickets

We are happy to help with bookings for various events/excursions.

water

Our water is revitalized - Granda water

laundry service

Information is available at the reception.

room breakfast

You can also order breakfast to your room.
 
Please place your order at reception the day before at the latest.
 
We charge 15 euros for this service.
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